If any ink cartridges protrude, press down firmly until each ink cartridge snaps into place.Ĭheck the printer control panel display for the error message. Run your finger along the top of the ink cartridges to make sure none of them protrude. Make sure each colored dot on the ink cartridge label matches the colored dot on the carriage.įigure : Snapping the ink cartridge into place Wipe the contact with a dry, lint-free swab before you proceed to the next step.Ĭarefully reinsert each of the ink cartridges into its slot, and then push the ink cartridge down and forward until it snaps into place.
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Use a fresh, lightly dampened, lint-free swab to wipe any accumulated ink and debris on the copper-colored contact on the printhead.įigure : Example of the copper-colored contact on the printhead Repeat the steps to clean each ink cartridge contact. Wipe the contact with a dry, lint-free cloth before proceeding to the next step. Do not smear any ink or debris elsewhere on the ink cartridge.įigure : Example of the contacts on the ink cartridge Use a fresh, lightly dampened, lint-free cloth to wipe any accumulated ink and debris on the copper-colored contact on the ink cartridge.ĬAUTION: Be careful to wipe only the ink cartridge contacts. If any of the ink cartridges have clogged vents, use a pin to clean the vents.
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Examine the vent area located on top of the ink cartridge, next to the HP logo.Please ensure that the cartridges are Well Vented and seatedĬAUTION: Do not use tap water because it might contain contaminants that can damage the printhead.
HP 6968 PRINTER FOR SALE PRO
I understand that you are getting a Printhead error on your OfficeJet Pro 6968. A really great platform for posting all your questions and finding solutions.